Email support
Write to [email protected]; a response arrives within 1 business day
Send emailWe keep all three channels; each option has direct contact information, so less back-and-forth.
Write to [email protected]; a response arrives within 1 business day
Send emailQuick talk about accounts, login, and the app; straight answers are available even during busy times.
Go to chatThis channel is for quick questions or status updates; Dhaka users use it more.
Send messageIf you have something to say about payments Payment information See signup steps Signup guide Available
We, based on feedback, have matched these times; most questions receive a three level response.
If it's late at night, recheck your login details; many in Bangladesh top up with bKash or Nagad, so keeping information accurate is essential.
Choose whichever of login, app, or contact is stuck first to get a faster answer.
Write down email, username, and time; if a file or screenshot is available, it helps more.
Put two questions in the same message, no more; follow-ups are easier.
If you have trouble accessing the app, f22 App Check the page; there are simple hints for mobile setup.
First, in the message, provide your registered name and phone number; then the support team verifies in 12 steps to assist.
If you're stuck with bKash, Nagad, or Rocket, first check the payment details, then Help Center Or Withdrawal See